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Information Coronavirus



Dear guests,

he curtain for the year 2020 will already fall after this weekend in Hollywood in Germany.

In the context of the current resolutions of the German government, Movie Park Germany has to close its doors earlier than planned and therefore also the Halloween Horror Festival has to end after 1 November. The last planned Halloween weekend on 6, 7 and 8 November will therefore unfortunately be cancelled.

 

What does this mean for your booking with us?

All bookings with arrival until 1.11.2020 can be made as booked. If the hotel you have booked is still closed on the day of arrival, we will contact you.

Please inform yourself, before your arrival or booking, on the websites of the respective hotels about the measures, e.g. expiry of breakfast or any closed facilities that have been affected in your booked / requested hotel due to the corona pandemic. Due to the very dynamic situation, we cannot provide detailed information here. In this case, complaints about possibly closed facilities or changed services will not be recognized.


Can I cancel my stay?

Cancellation of a package holiday is regulated by law and in the event of non-execution due to a situation such as the current Corona pandemic, we as organiser are currently obliged to refund a deposit or payment for such a trip if it cannot be carried out due to the current situation.

For all trips until 1.11.2020, the cancellation fees mentioned in our general terms and conditions apply.

 

What about travel restrictions?

The current situation around the coronavirus as well as the measures for containment are very dynamic and the guidelines of the Federal Government as well as the individual Federal States change almost daily.

Therefore, it is not possible for us as a tour operator to always inform you in time about possible restrictions. Therefore, please inform yourself independently about the currently applicable measures and possible travel restrictions before you start your trip.

 You will find the latest information here:

If you are not able to start your stay with us due to official requirements, please contact us by e-mail to info@movieparkholidays.de, stating your reservation or voucher number.

 

Do I need a negative corona test?

If your home state, county or city is classified as a risk area, you may need a negative corona test, which must not be older than 48 hours, to check in at the hotel. This test must be presented at the reception desk. Please check directly with your booked hotel if this applies to your stay.

 

Which measures apply to the park visit?

All information about the park visit can be found here

 

Stay safe and see you soon!

Your team of Movie Park Holidays

 

Updated: 29.10.2020 / 3:25 p.m.