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Corona Virus Information

 

Wherever a lot of people come together, there is potentially an opportunity to get in touch with the Corona virus. As announced by the state of North Rhine-Westphalia, there will be a large-scale limitation of public life until 19th April.

Movie Park Germany is also affected by this. Due to the current situation, the authorities and the management of the park have decided that the park will initially postpone its planned season opening in late March to April 24, 2020.

Please always contact Movie Park Holidays directly with your concerns regarding rebooking / cancellation. Additional arrangements and bookings that you have arranged directly with the hotel should be clarified directly with the hotel.

Movie Park Holidays therefore offers the following options for all existing bookings with arrival up to and including April 23, 2020:

  • Free rebooking to another date during the 2020 season
  • Issue of a voucher for the amount paid so far, redeemable until December 31, 2023
  • Cancellation and refund of the amount already paid.

All other bookings with arrival from April 24th, 2020 are subject to the valid terms and conditions. If the situation changes, we would act according to the measures described above.

Please contact us by email at info@movieparkholidays.de with your reservation / voucher number and the desired procedure. Please refrain from inquiring by phone, as there will be long waiting times in the queue.

You can obtain further information, especially about the opening days, at any time via the website of Movie Park Germany www.moviepark.de

Due to the high volume of inquiries, we ask for your understanding that the processing of the inquiries can take a few days. We still endeavor to deal with your concerns as quickly as possible.

Thank you for your understanding and stay healthy!
The Movie Park Holidays team